{"id":6480,"date":"2018-03-22T09:51:16","date_gmt":"2018-03-22T08:51:16","guid":{"rendered":"http:\/\/www.steinemann.com\/en\/?p=6480"},"modified":"2020-12-07T08:52:33","modified_gmt":"2020-12-07T07:52:33","slug":"interview-with-eduard-enggist","status":"publish","type":"post","link":"https:\/\/www.steinemann.com\/en\/interview-with-eduard-enggist\/","title":{"rendered":"Interview with Eduard Enggist"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-overflow:visible;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-flex-start fusion-column-no-min-height\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\"><p>For the latest edition of our Newsletter, we spoke with Eduard Enggist, one of our experienced applications engineers, and asked him a few questions about his career and personal life. Read here what he has to say about himself and his everyday work at Steinemann.<\/p>\n<p><strong>Interviewer: First we would like to ask you a few personal questions &#8230;<br \/>\n<\/strong><\/p>\n<\/div><div class=\"fusion-text fusion-text-3\"><section id=\"text-5\" class=\"widget widget_text amr_widget\">\t\t\t<div class=\"textwidget\"><style>\r\n.fusion-header-v4 .fusion-logo .fusion-logo-link::after {content:\"SANDING\";font-weight:bold;font-size:25px;padding-left:20px;color:#0055a5;line-height: 34px !important;}\r\n.post-content h1 {color: #0055a5 !important;}\r\n.fusion-footer-widget-area {background-color: #002B4E !important;}\r\n.fusion-footer-widget-area ul li a {border-color:#edf2f5 !important;}\r\n.fusion-main-menu > ul > li > a:hover {color:#a2cdf8 !important;}\r\n#wrapper .fusion-widget-area .current_page_item > a {color:#a2cdf8 !important;}\r\n.fusion-footer-widget-area ul li a:hover {color:#a2cdf8 !important;}\r\n.fusion-footer-widget-area a:hover {color:#a2cdf8 !important;}\r\n.fusion-main-menu .sub-menu .current_page_item > a {background-color: #a2cdf8 ;}\r\n.fusion-main-menu .sub-menu {\r\n    background-color: #a2cdf8 !important; border-top: 3px solid #a2cdf8 !important;}\r\n.fusion-main-menu .sub-menu a:hover {background-color:#a2cdf8 !important;}\r\n.fusion-main-menu .sub-menu .current_page_item > a {\r\n    background-color: #a2cdf8 !important;\r\n}\r\n.fusion-main-menu .current-menu-ancestor > a {color:#ffffff !important}\r\n.fusion-main-menu .sub-menu .current-menu-parent > a {background-color: #a2cdf8 !important;color:#ffffff !important}\r\n.fusion-main-menu .current_page_item > a {\r\n    color: #ffffff !important;\r\n}\r\ndiv#text-18, div#text-19 {display: none !important;}\r\n.fusion-main-menu-search:hover{\r\ncolor:#a2cdf8 !important;\r\n}\r\n.fusion-main-menu .fusion-main-menu-icon:hover:after{\r\ncolor:#a2cdf8 !important;\r\n}\r\n.fusion-main-menu .fusion-main-menu-icon-active:after, .fusion-main-menu .fusion-main-menu-search-open .fusion-main-menu-icon:after{\r\ncolor:#a2cdf8 !important;\r\n}\r\n.fusion-custom-menu-item-contents {\r\n    background-color: #002b4e !important;\r\n\r\n}\r\n.fusion-main-menu .fusion-main-menu-search .fusion-custom-menu-item-contents{\r\nwidth:650px !important;\r\n}\r\n\r\n.searchform .search-table .search-button input[type=\"submit\"]{\r\n    height: 29px !important;\r\n}\r\n.search-field input{\r\ncolor:#002b4e !important\r\n}\r\n<\/style>\r\n\r\n\r\n<script>\r\n        jQuery(document).ready(function() {\r\n          jQuery('body').addClass('sanding-has-newsletter');\r\n          jQuery('div#text-18, div#text-19').detach();\r\n        });    \r\n<\/script>\r\n\r\n<\/div>\n\t\t<\/section>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-flex-start fusion-column-no-min-height\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-4\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"405\" height=\"256\" title=\"789\" src=\"https:\/\/www.steinemann.com\/wp-content\/uploads\/789.jpg\" alt class=\"img-responsive wp-image-6318\" srcset=\"https:\/\/www.steinemann.com\/wp-content\/uploads\/789-300x190.jpg 300w, https:\/\/www.steinemann.com\/wp-content\/uploads\/789-320x202.jpg 320w, https:\/\/www.steinemann.com\/wp-content\/uploads\/789.jpg 405w\" sizes=\"(max-width: 405px) 100vw, 405px\" \/><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-5\"><table class=\"tableclase-new\">\n<tbody>\n<tr>\n<td class=\"tdnewfont\">Rock or pop?<\/td>\n<td class=\"tdnewfont\"><em>Rock<\/em><\/td>\n<\/tr>\n<tr>\n<td class=\"tdnewfont\">Summer or winter?<\/td>\n<td class=\"tdnewfont\"><em>Summer<\/em><\/td>\n<\/tr>\n<tr>\n<td class=\"tdnewfont\">Sleep in late or get up early?<\/td>\n<td class=\"tdnewfont\"><em>Get up early<\/em><\/td>\n<\/tr>\n<tr>\n<td class=\"tdnewfont\">Coffee or tea?<\/td>\n<td class=\"tdnewfont\"><em>Coffee<\/em><\/td>\n<\/tr>\n<tr>\n<td class=\"tdnewfont\">Stay home or travel<\/td>\n<td class=\"tdnewfont\"><em>Travel<\/em><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-6\"><p><strong>If you could meet a famous person, living or dead, who would it be and why? <\/strong><br \/>\n<em>Meryl Streep. She\u2019s really a great actress and she has a lot of personalities.<\/em><\/p>\n<p><strong>What\u2019s your favorite film of hers?<\/strong><br \/>\n<em>\u00abOut of Africa\u00bb.<\/em><\/p>\n<p><strong>What actor would you want to play you if your life story were ever filmed?<\/strong><br \/>\nLeonardo di Caprio. He\u2019s also a very talented actor. I think he makes great movies as well, and he can be funny too.<\/p>\n<p><strong>What did your parents want you to be when you grew up? <\/strong><br \/>\n<em>A civil engineer. My father had a construction company, which I was supposed to take over one day.<\/em><\/p>\n<p><strong>And you didn\u2019t want to?<\/strong><br \/>\n<em>I started souping up mopeds at a very early age. Machines were just more my thing and that\u2019s why I wanted to study something in the field. So I started a vocational-technical program in the canton of Basel-Country. The company I trained with sent me to Taiwan to work in a factory run by the Taiwanese military. I already wanted to travel back then!<\/em><\/p>\n<p><strong>And how did you end up in Eastern Switzerland?<\/strong><br \/>\n<em>After my assignment in Taiwan, I worked all over Switzerland. When I saw the job at Steinemann, working as a technician all around the world, I decided to apply, and that was 29 years ago!<\/em><\/p>\n<p><strong>And where was your first assignment?<\/strong><br \/>\n<em>In Germany.<\/em><\/p>\n<p><strong>Today you are an applications engineer at Steinemann Technology AG. Can you describe a typical work day?<\/strong><br \/>\n<em>There\u2019s no such thing as typical! Sometimes I work in the office, sometimes I visit customers. Over the years, I also started handling order processing in our ERP system: I respond to customer inquiries and support customers with technical issues by phone or go see them on site. A lot of times I conduct sanding belt and insert tests with them on their premises.<\/em><\/p>\n<p><strong>Do you see major differences in your daily work compared to the early days?<\/strong><br \/>\n<em>The travel time was much longer back then. Once I had an assignment in Australia. It took me 30 hours to get there! The job took 3 days and the return trip another 30 hours.<\/em><\/p>\n<p><strong>What do you like most about your job, or what part of it do you enjoy most?<\/strong><br \/>\n<em>The customer contact. Especially on their premises. I really enjoy that, like recently: I spent two weeks in the field visiting customers and then two weeks working in the office. Sometimes I spend more time in the field, sometimes less.<\/em><\/p>\n<p><strong>What is the funniest thing that has ever happened to you in all the years as a field service technician?<\/strong><br \/>\n<em>On my first assignment in South Korea, I received information prior to my trip <\/em>on<em> where the plant was located. I had to take a taxi from the <\/em>airport,<em> because no one came to pick me up. The taxi driver couldn\u2019t speak English, and I couldn\u2019t speak Korean. I just gave him the address I had received. After driving for maybe three or four hours, the taxi driver asked me where the plant was. The address I had been given turned out not to be a city, but an entire region.<\/em><br \/>\n<em>There was vast landscape visible in front of us and suddenly I saw smoke rising from a tall smokestack. So I told him to head that way. Fortunately, it ended up being the right place!<\/em><\/p>\n<p><em>Back then, traveling was a real adventure. We didn\u2019t have smartphones, Internet or GPS navigation; we depended on the information we got from customers and on local public transportation. It was an exciting time.<\/em><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-7\"><p><strong>What was the most memorable event you experienced at Steinemann?<\/strong><br \/>\n<em>That would be when Steinemann told me I should start looking for an apartment in Asia! We went on all assignments back then \u2013 worldwide! We were based in <\/em>Switzerland,<em> but usually spent between four and twelve weeks on the road. I didn\u2019t know then how long I would end up staying. I just had my first assignment, then the next and so on.<\/em><\/p>\n<p><strong>How long were you in Asia in the end?<\/strong><br \/>\n<em>Altogether about six years. I set up the Service organization there together with Hansj\u00f6rg Fritsche. I trained the very first technician, and later many more.<\/em><\/p>\n<p><strong>Why did you keep returning to Switzerland?<\/strong><br \/>\n<em>Asia was beautiful, but Switzerland is too beautiful NOT to return (laughs). But also, I had never intended to be away for the duration. I identify too strongly as Swiss for that!<\/em><\/p>\n<p><strong>Service staff also have to deal with customer complaints. What situation do you encounter most often and what is the usual solution?<\/strong><br \/>\n<em>Since we started manufacturing belts, we get a lot of questions about them, including ones about surface quality. We try to solve most problems by phone. If we can\u2019t, we send out a technician. Poor surface quality can be caused by different things, such as bearing damage or an imbalanced drum, which in turn causes vibration.<\/em><\/p>\n<p><strong>What do you think is the solution?<\/strong><br \/>\n<em>The entire drum, with its bearing assembly, can be replaced. And then it\u2019s like new. And we also issue another two-year warranty in such cases. Or the customer can replace the bearing assembly. But most customers send us an order, for quality reasons.<\/em><\/p>\n<div class=\"secondhalf-one-hundred\">\n<p><strong>Edi\u2019s tips for drum maintenance:<\/strong><\/p>\n<ul>\n<li><em>Check its overall condition on a regular basis<\/em><\/li>\n<li><em>Use a bearing ring to check the parallel positioning of top and bottom drums<\/em><\/li>\n<li><em>Check for uniform grooves in the drum<\/em><\/li>\n<li><em>Regularly grease the roller bearings<\/em><\/li>\n<li><em>Replace the bearings every 2 to 3 years<\/em><\/li>\n<li><em>Always have a drum, complete with bearings, on hand, so you can quickly replace the one in use<\/em><\/li>\n<li>Ship<em> used drums including the bearings to Steinemann for repair<\/em><\/li>\n<\/ul>\n<\/div>\n<p><strong>What was the nicest compliment you ever received from a customer?<\/strong><br \/>\n<em>When customers are happy at the end of a job, they often invite me to dinner. I have had a lot of wonderful evenings. Sometimes they also call up and say that the technician was good and they want to work with me again in the future.<\/em><\/p>\n<p><strong>You are celebrating your 30th anniversary with Steinemann next year. What do you wish for the company in the future?<\/strong><br \/>\n<em>That it continues to be as good as it is now. That it actively pursues product development, so that Steinemann still exists 50 years from now. To this day, I stand behind Steinemann products 100%.<\/em><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,30,7],"tags":[],"class_list":["post-6480","post","type-post","status-publish","format-standard","hentry","category-allgemein","category-sanding-en","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Interview with Eduard Enggist - Steinemann Technology AG<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.steinemann.com\/en\/interview-with-eduard-enggist\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Interview with Eduard Enggist - 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